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Caseworker

Category: HR/Org. Development

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Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall supervision of the Chief of Mission (CoM) and Head of Unit in Dublin and direct supervision of the Senior Integration Associate, the successful candidate will be responsible for the support requirements of the project assisting Beneficiaries of Temporary Protection (BOTP’s) in Ireland.

This role will focus on facilitating the integration of BOTP’s in Ireland by promoting access to support services, language provision, and individualised assistance. The role will include other programme related responsibilities as required.

Job Responsibilities

Assist in the implementation and monitoring of project activities.
Retrieve, compile, summarize, analyse, and present information/data on specific project topics.
Support the Senior Integration Associate with the development and implementation of the integration strategy through research and additional support as required.
Conduct comprehensive vulnerability assessments of BOTPs prior to intensive interventions, ensuring they receive essential information for informed decision-making. Provide individualized case support when feasible.
Maintain coordination with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc.
Disseminate key and accurate information to BOTP’s. Ensure cases with vulnerabilities identified have been referred as necessary. Provide translation and interpretation services as necessary.
Draft status reports, identifying shortfalls in delivery, bring them to the attention of the supervisor and suggest remedial actions.
Draft correspondence on project issues; prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation.
Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions;
Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.
Assist in monitoring work of implementing partners and report non-compliances to the supervisor.
Provides guidance/training to new/junior staff.
Perform other related duties as assigned.

Other Educational Qualification

School diploma with five years of relevant experience; or,
Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.

Skills

Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Good knowledge of information technology and proficiency in Microsoft Office applications especially Excel, Word, PowerPoint and Publisher.
Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

Salary

Negotiable

Others

Values - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 1
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Posted By

IOM - International Organization for Migration

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