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Community Outreach Specialist

Category: Social Care

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Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.
Under the supervision of the Executive Director, The Community Outreach Specialist is responsible for collaborating with IRC staff and a wide variety of community partners and faith and civic groups to identify communities and potential partners throughout the Louisville metropolitan area, as well as help identify potential eligible new clients for the office. The Community Outreach Specialist also contributes to the development of resources, including volunteers and in-kind donations, to support the successful resettlement of humanitarian immigrant families. This position will also serve as a community liaison, representing the IRC at community events and promoting the organization when opportunities arise. This position has a dual role in helping refugees adjust to their new life and raising awareness and understanding among the local community about their newest members.

Job Responsibilities

Community Outreach and Coordination
Work with team to conduct proactive outreach within refugee and immigrant communities to raise awareness of the agency’s resettlement and support programs.
Build and maintain trusted relationships with refugee community leaders, mutual assistance associations, cultural groups, and informal community networks.
Identify and engage newly arrived or underserved refugee individuals and families who may be eligible for agency programs and services.
Provide clear information to potential clients about available services, eligibility criteria, and enrollment processes.
Represent the agency at community events, fairs, and meetings to raise promote organizational services as well as potentially recruit new clients
Volunteer Engagement
Work with the Executive Director to ensure the IRC maintains an active, effective, professionally managed intern and volunteer program.
Fulfill administrative duties for volunteer programs. Coordinate with colleagues to ensure volunteer processing and documentation is tracked, including background checks, hours and mileage.
Update and develop resources to manage volunteer and intern lifecycle for opportunities including but not limited to the Welcome Home Project, youth success coaching, family mentorship, and internships.
Support current volunteers and interns with questions and administrative tasks.
Work with program staff to develop materials that will help new volunteers and interns onboard.
Other duties as assigned.

Other Educational Qualification

Undergraduate degree in a related field; or mix of equivalent years of education and related work experience.

Skills

At least one year of experience working with volunteers. Experience with resettlement/immigrant populations strongly preferred.
Experience conducting volunteer training sessions preferred.
Demonstrated ability and interest to cultivate partnerships with community organizations to meet mutual goals.

Additional Requirements

Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
Demonstrated success working and communicating effectively in a multi-cultural environment.
Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
Attention to detail and accuracy in work product.
Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred.
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Valid driver’s license and access to a personal, insured vehicle.

Salary

Negotiable

Others

Working Environment:

A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
Offices hours are scheduled as Monday-Friday, 8:30am-5pm, may require occasional weekend and/or evening work.
Compensation: (Pay Range: $21 - $23) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Posted By

IRC - International Rescue Committee

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