Job Responsibilities

• Supervise and guide the AVRR case management team, supporting quality and consistency in individual case handling and documentation.
• Coordinate the delivery of pre-departure counselling, protection screenings, and needs assessments, with particular attention to vulnerable cases (e.g. VoTs, UASC, GBV survivors, persons with medical needs).
• Review individual reintegration assistance plans, to verify that they are sustainable, culturally appropriate, and rights-based.
• Facilitate referrals of cases requiring specialised protection support to relevant services (e.g. legal aid, shelters, mental health, medical services).
• Liaise with government authorities, civil society, embassies, and IOM missions abroad to support the safe and dignified return of migrants.
• Maintain and update internal procedures, checklists and guidelines in line with AVRR standards and IOM protection principles.
• Organize case conferences and contribute to training sessions for staff to support protection-sensitive approaches in AVRR.
• Carry out accurate and confidential data entry and case documentation in MiMOSA and other IOM databases.
• Draft statistical and narrative reports on protection trends, challenges, and programme outputs for internal use and donor reporting.
• Support IOM’s participation in protection and return-related coordination forums, working groups and meetings by preparing inputs, sharing information, or attending in a support capacity when delegated.
• Maintain communication and coordination with IOM regional offices, HQ, and partners involved in return and reintegration.
• Monitor programme expenditures and support procurement and logistics activities in line with IOM procedures.
• Contribute to content related to AVRR for the Mission’s website and social media platforms (Facebook, X (formerly Twitter), etc.).
• Perform other duties as may be assigned.