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Caseworker

Category: Charity & Voluntary jobs

Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.
The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Job Responsibilities

  • Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
  • Conduct intake services with clients to assess needs. Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
  • Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
  • Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
  • Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
  • Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
  • May train and lead the activities of volunteers and interns.
  • Other duties as assigned.

Other Educational Qualification

Bachelor’s degree in social work or related field of study preferred.

Skills

  • Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
  • Experience working with refugee and/or immigrant populations strongly preferred.
  • Demonstrated Skills & Competencies:
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Dari, Farsi, and/or Pashto.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

Salary

  • Negotiable

Others

  • Working Environment: 
  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.
  • Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
  • Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
  • US Benefits: We offer the following benefits to short term employees in the US: 403b retirement savings plans with immediately vested matching, sick leave, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Posted By


IRC - International Rescue Committee

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Job Summary

  • Salary: Negotiable
  • Job Type: Full Time
  • Job Location: New York, United States of America
  • Employment Type: Permanent
  • Experience: 1 to 2 Year (s)
  • Vacancy: 1
  • Job Level:Mid
  • Gender: Any
  • Published on:May 16, 2025
  • Application Deadline: July 16, 2025
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About the Company

  • Company Name: IRC - International Rescue Committee
  • Address: 122 East 42nd Street, New York, New York
  • Website: https://www.rescue.org
  • The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity, and hope to millions uprooted by conflict or disaster. IRC leads the way from harm to home. In 2007, the IRC began providing humanitarian assistance to vulnerable and crisis-affected people in Jordan in response to an influx of Iraqi refugees and the strain on host communities. Following the eruption of the Syrian war in 2011, hundreds of thousands of refugees crossed into Jordan. The ongoing insecurity in Syria and the growing needs of refugees have strained Jordan’s resources and infrastructure and exacerbated pre-existing issues like water scarcity and high unemployment.  As resources become more limited, refugees and host communities have fewer economic opportunities and become more vulnerable. The IRC’s new strategy for Jordan shows our commitment to improving the safety, health, education, and economic well-being of people affected by conflict, in camp-based (Za’atari, and Azraq camps) refugees and urban-based refugees, and in coordination with the humanitarian community and the Government of Jordan.


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