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Cultural Mediator

IRC - International Rescue Committee

  • Italy
  • Full Time
  • Negotiable
  • Apply by December 31, 2026
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Job description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.
The French-Bambara/Somali-Arabic speaking Cultural Mediator will be part of a roving team led by a Protection and Specific Needs Expert based in Catania. The team will support newly arrived people in the region, both in disembarkation points and in reception facilities, with a specific focus on survivors of trafficking. The Cultural Mediator will provide not only cultural mediation services but also direct support and information sessions to the people arriving in Italy with a high degree of autonomy. The candidate will support the Protection Expert in identifying persons with specific needs, especially survivors of trafficking, facilitating referral mechanism to the relevant services in the area. Reporting to the Protection Expert, the cultural mediator will operate in an inter-agency context, organizing the intervention with the protection and specific needs expert, in coordination with other International Organizations and relevant actors operating in the area. 
The cultural mediator will also help with data collection and contribute to protection monitoring and assessment activities.   

Job responsibilities

  • Provide cultural mediation during information provision sessions, both in groups and in 1 on 1 meetings with people in key disembarkation areas and in emergency reception centers; 
  • Deliver up-to-date and accurate information on rights and duties to the newly arrived persons, with a focus on the right to access asylum procedures and anti-trafficking, in particular to women, children, families; 
  • Provide information to newly arrived persons on the available services according to their specific needs; 
  • Conduct outreach in key disembarkation areas and reception facilities to identify beneficiaries’ needs and vulnerabilities; 
  • Identify persons with specific needs including trafficking survivors, GBV survivors, UASC, children at risk and facilitate referral to relevant services with a specific focus on the anti-trafficking entities available in the different territories; 
  • Attend all the internal capacity building organized to strengthen the competence of the team working with sensitive target populations; 
  • Support the overall protection monitoring activities by gathering the relevant data; 
  • Any other task assigned by the line manager.  

Skills

  • Fluency in French and Bambara or Somali and Arabic, good command of Italian.
  • The knowledge of Arabic language is preferable.
  • Previous experience in cultural mediation/interpretation. 
  • Previous experience in providing information sessions to migrants and asylum seekers. 
  • Good knowledge of the Italian legal system linked to the international protection procedure. 
  • Previous experience in working with trafficking survivors. 
  • Good knowledge of the survivor-centered, trauma-informed approach, child-centered approach. 
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes. 
  • Valid driver’s license is strongly preferred 
  • Predisposed to teamwork, problem solving, ability to create a proactive environment. 
  • Excellent communication and relational skills. 
  • Politically and culturally sensitive with qualities of patience, tact, and diplomacy 

Additional salary info

(2,258 EUR). Compensation is based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Others

Reporting Lines

Position directly reports to: Protection and Specific Needs Expert, IRC Italy

Expected Travel 

This position will be based in Catania, with the expectation of regular travels throughout each respective catchment area to provide assistance during disembarkation procedures and within reception facilities.

How to apply

Apply now
About the company

IRC - International Rescue Committee

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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity, and hope to millions uprooted by conflict or disaster. IRC leads the way from harm to home. In 2007, the IRC began providing humanitarian assistance to vulnerable and crisis-affected people in Jordan in response to an influx of Iraqi refugees and the strain on host communities. Following the eruption of the Syrian war in 2011, hundreds of thousands of refugees crossed into Jordan. The ongoing insecurity in Syria and the growing needs of refugees have strained Jordan’s resources and infrastructure and exacerbated pre-existing issues like water scarcity and high unemployment.  As resources become more limited, refugees and host communities have fewer economic opportunities and become more vulnerable. The IRC’s new strategy for Jordan shows our commitment to improving the safety, health, education, and economic well-being of people affected by conflict, in camp-based (Za’atari, and Azraq camps) refugees and urban-based refugees, and in coordination with the humanitarian community and the Government of Jordan.