Job Responsibilities

• Provide active psychological support including during emergencies and/or after critical incidents to ensure continued staff well-being and that managers and staff are provided with the effective support to manage change.
• Actively engage with management and staff to establish relationships based on trust and respect;
• Provide pre and post deployment briefings to staff deployed to hardship duty stations through briefings, counselling sessions and other activities to ensure proactive support is extended to staff.
• Work closely and collaboratively with managers at all levels in the Country to ensure a psychologically healthy work place;
• Maintain and enhance the country based specific content for the Wellbeing app and provide a range of general and context specific trainings related to resilience, conflict resolution, team-building and cultural sensitivities to improve morale, health, and team dynamics in the country office.
• Contribute to the design of policies and guidelines, as well as information / booklets to increase awareness regarding important themes and promote staff wellness.
• Deliver workshops, trainings, and information sessions on a wide range of topics (e.g. stress management, team-building, problem-solving, conflict resolution, etc) to ensure that staff regularly receive relevant information and are aware of sources where to find information or assistance.
• Support and maintain the WFP Peer Support Volunteer Network (PSV) through training and supervision.
• Maintain the highest ethical standards related to the provision of psychological services consistent with the Wellness Division Ethical Guidelines and Standards of Practice;
• Prepare comprehensive reports, plan budget for missions, trainings and plan and implement other staff counselling activities to ensure the provision of cohesive counselling services.
• Maintain at all times, high standard of professional ethics and confidentiality consistent with the Wellness Division Ethical Guidelines and Standards of Practice, actively engage with management and staff, listen to their concerns, and stay approachable.
• Other as required.