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Support Worker

Category: Research/Consultancy

Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Crisis service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you’d be a perfect fit for us.

Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability.  You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It’s not just a job, but an amazing way to give back to your community.

Job Responsibilities

  • Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users
  • Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
  • Responding to referrals from Clinicians and Community Health Professionals
  • Assess service users’ needs, complete and follow a support plan for the individual.  
  • Supporting service users in the weeks after hospital discharge or to prevent readmission. 
  • Taking someone to a hospital appointment that they otherwise couldn’t get to or be picking up prescriptions and shopping

Skills

  • Have a full UK manual driving licence.
  • To have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role.
  • Have a good knowledge of services provided by the NHS and Social Care.
  • Be able to make things great. You know how to improve service quality for the benefit of users.
  • Be professional. You can deal with queries in a diplomatic and confidential manner.
  • Love being flexible. Working hours out with the norm suits you.
  • Driving Requirement: Full UK Manual Driving Licence Required (Mandatory), the role requires driving a British Red Cross Vehicle, must own a 5-door car and be willing to use it.

Salary

  • Negotiable

Additional Salary Info

  • Location: Based at British Red Cross, Unit 11, Kingfisher Business Park, Bedford, MK42 0YN with travel across the area
  • Hours: 35 hours per week. Monday to Friday 9am – 5pm
  • Salary: £22932 per annum

Posted By


BRC - British Red Cross

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Job Summary

  • Salary: Negotiable
  • Job Type: Full Time
  • Job Location: United Kingdom
  • Employment Type: Permanent
  • Experience: 0 to 1 Year
  • Vacancy: Not Specific
  • Gender: Any
  • Published on:September 2, 2025
  • Application Deadline: October 31, 2025
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About the Company

  • Company Name: BRC - British Red Cross
  • Website: https://www.redcross.org.uk/
  • The British Red Cross (BRC) is the UK branch of the global Red Cross and Red Crescent Movement. It a volunteer-led humanitarian organization that provides support to people in crisis, both in the UK and internationally, without discrimination. The BRCwork focuses on connecting human kindness with human crisis, helping people prepare for, cope with, and recover from emergencies