2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.
We are looking for an IT Support professional with hands-on experience in IT hardware, basic networking, CCTV systems, audio/sound systems, printers, asset management, and end-user support.
The candidate should have good troubleshooting skills, be a quick learner, and be willing to provide IT support across different company locations when required.
Job Responsibilities
Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.
Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.
Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.
Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.
Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.
Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.
Install, configure, and troubleshoot network/local printers and scanners.
Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.
Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.
Assist with new user setup, workstation setup, and IT equipment deployment.
Perform basic preventive maintenance of IT equipment.
Coordinate with IT vendors/service providers when required.
Maintain basic documentation of IT equipment and support activities.
Assist the IT team with other infrastructure and technical support activities.
Skills
2–5 years of hands-on IT support experience.
Good knowledge of desktop and laptop hardware troubleshooting.
Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.
Experience with RJ45 crimping and cable testing.
Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring, and backups.
Basic knowledge of audio/sound systems, speakers, amplifiers, cabling, and troubleshooting will be an advantage.
Experience with printer installation and troubleshooting.
Basic knowledge of Windows and Microsoft Office/Microsoft 365.
Understanding of IT asset management.
Good troubleshooting, problem-solving, and communication skills.
Quick learner, responsible, proactive, and willing to learn new technologies.
Willing to travel between company locations when required.
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