2PiJobs.com

Manager

Category: General Management/Admin

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Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.
We are looking for qualified, motivated, and experienced professionals to join our team in Kuwait. Our operations include amusement rides, arcade games, indoor play areas.
We have the following vacancies available:
Manager – Amusement & Entertainment

Job Responsibilities

Manage and oversee the overall daily operations of amusement rides, arcade games, indoor play areas, and bowling facilities.
Develop operational plans, procedures, and performance targets to ensure smooth and efficient facility operations.
Supervise department supervisors, ride operators, arcade attendants, bowling staff, technicians, and customer service employees & evaluate employee performance
Ensure all amusement rides, arcade machines and indoor play structures are properly inspected and maintained.
Coordinate with IT teams to ensure the smooth operation of ticketing systems, POS systems, arcade management software, and bowling scoring systems.
Ensure staff receive appropriate training in customer service, equipment operation, safety procedures, and emergency response.
Investigate operational incidents, identify root causes, and implement corrective and preventive actions.
Prepare management reports covering revenue, attendance, staffing, maintenance, customer feedback, incidents, and operational performance.
Lead regular team meetings, communicate operational targets, and ensure accountability across departments.

Other Educational Qualification

Bachelor's degree / higher diploma.

Skills

Relevant management experience in amusement, entertainment, or leisure operations.
Strong leadership, communication, and decision-making skills.
Knowledge of customer service, operational planning, and safety management.
Good communication, teamwork, and problem-solving skills.
Ability to work flexible shifts, weekends, and public holidays when required.
Candidates must meet applicable Kuwait employment and work authorization requirements.

Salary

Negotiable

Posted By

Confidential Company

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