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Referral Assistant

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Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.
Referral Assistant will be mainly responsible for the patient referral from the PHCC to different facilities. S/He will accompany the critical patient from PHCC to the secondary health care center or other facilities.
Work Location: Camp 25
Line Manager: Clinical Supervisor
Contract Length: 28th February 2027 (With possibilities of extension)

Job Responsibilities

  • Patient referral to different facilities based on need.
  • Maintain professional collaboration and communication with respective health facilities before referral of any patient.
  • Accompany the critical patient to the referred facility and ensure timely follow-up. Maintain proper coordination with outreach team that will ensure proper follow-up with patients.
  • Help the registrar in the documentation of patients and ensure required referral documents (doctor referral, CIC approval) are available with patients during referral.
  • Help in awareness-building activities.
  • Keep regular communication with the patients and ensure availability in terms of emergencies in camp.
  • Consistently and dedicatedly monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Supervisor/IRC management and liaising with other external parties as required to maintain/improve the security environment.
  • Ensure patient confidentiality is respected, and that all referrals are conducted in a dignified and respectful manner.
  • Ensure adherence to infection prevention and control measures during referral.
  • Ensure emergency referral services are implemented in conformity with health sector guidelines and protocols.
  • Other duties as assigned by the supervisor to enable and develop IRC programs specially in facility level.
  • Others
  • Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Bangladesh
  • Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Other Educational Qualification

Diploma in Medical Assistant or Diploma in Nursing degree.

Skills

  • At least 1 year of similar experience in health or other facility either with an NGO or government body.
  • Ability and flexibility to understand the cultural and political environment and to work well with the local health representatives.
  • Previous experience working with a multi-disciplinary team in a cross-cultural setting.
  • Skilled in electronic device operation (Tablet, smartphone) will be preferable.
  • Required to be team oriented with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy.
  • Creative, flexible, and adaptive.
  • Ability to live in challenging conditions and ability to work under difficult and high-pressure situations.

Salary

  • Negotiable

Posted By


IRC - International Rescue Committee

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Job Summary

  • Salary: Negotiable
  • Job Type: Full Time
  • Job Location: Bangladesh
  • Employment Type: Contractual
  • Experience: 0 to 1 Year
  • Vacancy: 01
  • Job Level:Entry
  • Gender: Any
  • Published on:September 15, 2026
  • Application Deadline: February 28, 2027
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About the Company

  • Company Name: IRC - International Rescue Committee
  • Address: 122 East 42nd Street, New York, New York
  • Website: https://www.rescue.org
  • The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and 22 U.S. cities, IRC restores safety, dignity, and hope to millions uprooted by conflict or disaster. IRC leads the way from harm to home. In 2007, the IRC began providing humanitarian assistance to vulnerable and crisis-affected people in Jordan in response to an influx of Iraqi refugees and the strain on host communities. Following the eruption of the Syrian war in 2011, hundreds of thousands of refugees crossed into Jordan. The ongoing insecurity in Syria and the growing needs of refugees have strained Jordan’s resources and infrastructure and exacerbated pre-existing issues like water scarcity and high unemployment.  As resources become more limited, refugees and host communities have fewer economic opportunities and become more vulnerable. The IRC’s new strategy for Jordan shows our commitment to improving the safety, health, education, and economic well-being of people affected by conflict, in camp-based (Za’atari, and Azraq camps) refugees and urban-based refugees, and in coordination with the humanitarian community and the Government of Jordan.


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