Job description
Job responsibilities
- Work across program teams within the Wichita office to determine health care needs and gaps in services for community members.
- Assist with enrollment, eligibility verification, and program orientation activities.
- Assist clients in accessing primary care, specialty care, behavioral health, dental, vision, and preventive health services.
- Support scheduling of medical appointments and follow-up care.
- Provide interpretation coordination and language access support as needed.
- Help clients understand medical instructions, insurance coverage, and healthcare resources.
- Coordinate transportation resources for health-related appointments when appropriate.
- Assist with referrals and follow-up with partner organizations.
- Support the Health and Wellness coordinator with outreach events and workshops to provide culturally- and linguistically appropriate health and wellness information and discussion for refugee and immigrant populations.
- Assist with clients’ transportation related to health care and education needs
- Participate in all program meetings, staff development activities, including weekly meetings with project leads and monthly group meetings.
- Maintain accurate and timely client records in accordance with program and organizational requirements.
- Maintain confidentiality and comply with all organizational and funder requirements.
- Other duties as assigned.
Other educational qualification
Associate degree in Public Health, Social Work, Human Services, Health Education, Community Health, or a related field preferred.
Skills
- At least one year of experience providing social services or health programming for vulnerable populations.
- Experience working with refugees and immigrants to navigate American social/human service systems preferred.
- Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
- Excellent interpersonal skills; ability to work successfully in cross-cultural environment.
- Solid organizational skills with ability to multi-task, set priorities, manage time and meet deadlines.
- Flexibility and ability to work well under pressure are essential.
- Well organized, self-directed, and highly motivated.
- Ability to maintain professional boundaries and client confidentiality.
- Proficiency in Microsoft Office applications (especially Word, Excel, Outlook)
- Spoken fluency in English, and another language spoken by IRC target population preferred.