Job Responsibilities

• Ensure compliance with NRC policies, guidelines, and standards.
•  Adhere to NRC policies, tools, handbooks, and guidelines.
•  Ensure compliance with Cash strategy (national & regional), tools, handbooks, guidelines & standards.
•  Cash-specific technical responsibility for implementation of technical activities of Cash for Winter Needs
• Programme.
•  Cash and communication-specific technical responsibility for tracking follow-up of project participants
• involved in the cash for winter needs project.
•  Cash-specific technical responsibility for the quality control and monitoring of project activities, including the
• partner involved in the project activities.
•  Cash-specific technical responsibility for project documentation of technical activities of cash for winter
• needs project.
•  Mnitor and follow up on project participants registration status through verifiable tools
• CRM – Customer Relationship Management - Give project participants households support to register in
• NRC system.
• Follow up with referrals and double-check if households qualify for cash assistance.
•  Support NRC’s CFM hotline and answer questions that the recipients of the cash assistance may have.
•  Identify and engage with key actors involved.
•  Work with programme, finance, and logistics colleagues on NRC deliverables in shared plans.
•  Support documentation of lessons learned success stories and programme impact of cash for winter
• needs.
•  Provide additional assistance to the cash for winter needs team as required.
•  Conduct assessments and data collection as needed.