Mentoring in the Workplace

05/10/2022

Job Life

Looking for a way to enhance your professional and personal skills in the workplace?  Finding a mentor is a great way to do just that!  Mentoring programs are becoming a standard in many organizations. 

How To Be A Great Team Player

03/10/2022

Job Life

Of all the skills that are must-haves in customer service, teamwork tops the list. The straightforward logic is that one individual alone cannot handle over-all and end-to-end customer service. So, if a team were to m

Keys to Working Smart in Customer Service

03/10/2022

Job Life

As most customer service agents know, multitasking is an inherent part of the job. Many times, it is a requirement mentioned in customer service job descriptions. Ultimately, multitasking is about working smartly. Whe

Staying Healthy in Customer Service

03/10/2022

Job Life

Among all our priorities in life, health is always something that we are guilty of pushing to the backseat. However, it is necessary to understand that without good health, none of our other priorities would matter. W