03/10/2022
Career Advice
The customer service representative role calls for the ability to troubleshoot issues and provide solutions in a time-efficient manner for customers. Employers typically mention problem-solving as part of the job descript
03/10/2022
Career Advice
Customer service is an industry that relies heavily on the emotional quotient (EQ) to deliver effective results. For customer service representatives, knowledge of the process and the brand is a definite must. However, EQ is of greater importance becau
03/10/2022
Career Advice
Job interviews are one of the many subjective experiences in life. No two people can have the same interview experience since everyone's career journey, and background is different. As we grow in our careers, inte
