Job Responsibilities

1. Monitoring and coordination of actual fundraising middleware platforms:

a. Monitoring in a frequently basis the adequate functioning of the fundraising platforms, watching closely their performance and their middleware connections.
b. Report and coordinate the right technology solution with support of the developing partners.
c. Track user report incidents and their solving to ensure that the fundraising operation is not impacted.
d. Build and follow platforms KPIs, including stability, data reliability, connectivity and efficiency.
e. Cultivate positive relationships with all vendors, integrating partners and users associated with the fundraising platforms.
f. Develop an agile working methodology with all internal and external stakeholders of each platform to maximize performance within budget.
g. Maintain the regular coordination with the technical partner and internal users to solve daily operation pf the platforms.

2. Analyzing of new middleware fundraising platforms:

a. Develop a mapping advice on platforms and technology to improve our UNICEF fundraising operation.
b. Provide technical advice on development of new interfaces or systems to get more efficiency in debit process.
c. Develop mapping and recommendation to payment gateways and new payment systems.
d. Lead the integration of new fundraising technologies in PFP ensuring: Performance, availability, usability, testability, security, interoperability, scalability, modificability and deployability.

3. Ensure a properly PCI compliance within PFP operation:

a. Assist the completion of the PCI compliance assessments.
b. Regularly monitor the PCI framework
c. Develop a monitoring and security procedure to ensure that all PCI compliance necessities are working properly.
d. Support ICT team to maintain certificates, landing pages and hosting under PCI and security regulations.
e. Weekly monitoring of fulfillment security goals.
f. Prepare reports for supervisors on PCI compliance and security procedures.
g. Lead the closure of PCI gaps with all stakeholders.
h. Ensuring that fundraising platforms and processes are compliant with PCI DSS regulations and UNICEF’s security policies and procedures

4. Innovation develops

a. Assist the PFP Chief to analyze and discover new technologies or platforms to improve our fundraising operation.
b. Support PFP team to develop or find the best options to run up innovation projects.

5. Administrative Tasks:

a. Manage quotation and billing processes to all middleware platforms.
b. Manage the daily work and administration with the developing partners.
c. Handle various administrative tasks effectively.

This position is pivotal in supporting the fundraising operation goals.

1. Continuous and Systematic Control:
Ensure a continuous and systematic control and overview of the middleware fundraising platforms and their middleware.
2. Development of New Initiatives:
Spearhead the development of new initiatives and activities, exploring innovative systems technologies or technology platforms

3. PCI and security assessment:
Facilitate and maintain the correct PCI compliance regulation. Ensure that all fundraising operation works under security regulations and recommendations