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Shop Manager

Category: General Management/Admin

Job Description

2Pi-Jobs is acting as an Employment Agency in relation to this vacancy.

Job Responsibilities

  • Lead and motivate a passionate team of staff and volunteers, bringing out the best in everyone.
  • Create a warm, inclusive, and engaging environment where customers love to shop and return.
  • Manage all aspects of shop operations, from eye-catching visual merchandising to efficient stock management.
  • Drive performance and innovation, helping us meet financial goals and maximise our fundraising impact.
  • Be a proud ambassador of the British Red Cross, connecting every customer interaction to our wider humanitarian mission.

Skills

  • Retail know-how at supervisory level, with a flair for customer service and handling cash.
  • Leadership energy to inspire, support, and grow a high-performing team.
  • A sharp commercial mindset, always looking for ways to boost performance and fundraising.
  • Tech confidence, including using PCs and retail systems to keep things running smoothly.
  • A real connection to our cause, with the passion to promote our shop as Guernsey’s go-to charity retailer.

Salary

  • Negotiable

Additional Salary Info

  • Holidays: Up to 36 days annual leave (including bank holidays) + option to buy 5 extra days.
  • Pension scheme: Up to 6% contributory pension.
  • Flexible working: We do our best to accommodate your preferred work style.
  • Learning & Development: Wide range of career opportunities + comprehensive learning.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Assistance: Access to mental health and wellbeing assistance.
  • Team Working: Champion our mission in a collaborative team.
  • Cycle2Work: Lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

Posted By


BRC - British Red Cross

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Job Summary

  • Salary: Negotiable
  • Job Type: Full Time
  • Job Location: United Kingdom
  • Employment Type: Permanent
  • Experience: 0 to 1 Year
  • Vacancy: Not Specific
  • Gender: Any
  • Published on:September 3, 2025
  • Application Deadline: October 31, 2025
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About the Company

  • Company Name: BRC - British Red Cross
  • Website: https://www.redcross.org.uk/
  • The British Red Cross (BRC) is the UK branch of the global Red Cross and Red Crescent Movement. It a volunteer-led humanitarian organization that provides support to people in crisis, both in the UK and internationally, without discrimination. The BRCwork focuses on connecting human kindness with human crisis, helping people prepare for, cope with, and recover from emergencies


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