Job Responsibilities

• Case Management/Job Coaching and Support:
• Conduct pre-enrollment assessments with potential participants, build career development plans with strategic direction, detailing concrete and realistic activities, and provide ongoing case management.
• Provide one-on-one assistance to help clients prepare their resumes, search for appropriate job opportunities, and practice interview skills.
• Provide individual mentorship on resume writing, interview preparation, job search techniques, and other skills related to career advancement.
• Ensure the delivery of group coaching and instruction of advanced work readiness and other employability skills.
• Support clients in identifying, enrolling, and completing vocational training activities such as certification attainment, apprenticeships, and paid/unpaid work experience.
• Assist participants with networking and provide job application review.
• Accompany clients to job preparation activities, interviews, and job site tours. Coach clients, so they can attend these events independently in the future.
• Collaborate to provide comprehensive strength-based services to IRC clients through effective communication between team members and departments.
• Advocate for clients’ rights in the labor market by providing references and meeting with employers to educate them about the benefits of hiring refugees, asylees, and immigrants.
• Program Administration:
• Assist with the creation of program informational packets as well as marketing materials and presentations.
• Ensure timely and accurate compliance to all reporting requirements.
• Community Outreach/Engagement:
• Conduct outreach to clients eligible to enroll in career development programming through a variety of channels.
• Develop and cultivate relationships with employers who offer suitable job opportunities for clients with a special focus on apprenticeship options.
• Assist clients and employers with post-placement issues and continuing career development needs.
• Other duties as assigned.